The State has prohibited all nonessential operations and gatherings from 10 p.m. - 5 a.m., effective 11/21/20 through 12/21/20, click here for details. City Hall remains closed to the public. Click here for the latest COVID-19 information and click here to connect with a helpful staff member.

Contact Us

For general information and questions, please call the main line at (310) 458-8411 during normal operating hours. City Hall and all non-essential City public counters remain closed to the public. However, City staff continue to serve the public remotely.

For the latest information about COVID-19, please visit santamonica.gov/coronavirus or contact our hotline at (310) 458-8400 or click here to email us.

Submit a Request 

Are you looking to submit a request for service?  Download the City of Santa Monica app for a full-range of services including street repairs, requesting support, reporting issues, and more. Search for "Santa Monica Works" in your app store or click the icons below to download the app for IOS and Android.    

Public Records Requests

To submit a public records request, please complete the online form. If you are unsure about what records might exist, please contact the City Clerk’s Office at (310) 458-8211 for assistance.

Airport

Airport Noise Complaints
Submit Online
Email
(310) 458-8591

Airport Badges
Apply Online
Email
(310) 458-8692

Airport Billing
More Information
Email
(310) 458-8591

Airport Leases and Overnight Parking Permits
More Information
Email
(310) 458-8591

Airport Work Orders
More Information
Email
(310) 458-8591

Applications, Permits and Licenses

Building & Safety
More Information
Email
(310) 458-8355

Building Entitlements
More Information
(310) 458-8341

Business License
More Information
Email
(310) 458-8745

Construction and Demolition Applications
More Information
Email

Excavation Permits
More Information
Email

Field Permit for Youth Sports
More Information
Email
(310) 458-8237

Film Permits
More Information
Email
(213) 977-8600

Landscape Plan Check
More Information
Email
(310) 458-8405

Moving Van Permit
More Information
Email
(310) 458-8291

Offsite Improvement Permit
More Information
Email

Permit Services
More Information
Email
(310) 458-8355

Permits for Commercial Fitness Trainers
More Information
Email
(310) 458-8237

Pier Management - Leasing and Operations
More Information
Email
(310) 458-8712

Private Hauler Application and Waste Reporting
More Information
Email

Procurement
More Information
Email
(310) 458-8241

Sewer Permits
More Information
Email

Use of Public Property Permit
More Information
Email
(310) 458-8737

Wireless Facility Permit
More Information
Email

Work Activity Notices
Email

Zoning
More Information
Email
(310) 458-8341

Billing

Billing and Utilities
More Information
Email
(310) 458-8224

Fleet Management Billing
More Information
Email
(310) 458-2201 x2309

City Departments and Divisions

Big Blue Bus
More Information
Contact Form
(310) 451-5444

City Attorney's Office
More Information
Email
(310) 458-8336

City Clerk
More Information
Email
(310) 458-8211

City Council
More Information
Email
(310) 458-8201

City Manager's Office
More Information
Email
(310) 458-8301

City Planning
More Information
Email
(310) 458-8341

Code Enforcement
More Information
Email
(310) 458-4984

Community Development Department
More Information
Email
(310) 458-2275

Community Services Department
More Information
Email
(310) 458-8300

Economic Development
More Information
Email

Finance
More Information
Email
(310) 458-8281

Fire
More Information
Email
(310) 458-8652

Human Resources
More Information
Email
(310) 458-8246

Information Services Department
More Information
Email
(310) 458-8381

Police Department
More Information
Email
(310) 395-9931

Public Library
More Information
Email
(310) 458-8600

Public Rights - Consumer and Tenant Harassment
More Information
Email
(310) 458-8336

Rent Control
More Information
Email
(310) 458-8751

Inspections

Building Inspections
More Information
Email
(310) 458-8359

Private Landscape Inspections
More Information
Email
(310) 458-8405

Public Works Inspections
More Information
Email

Urban Runoff Mitigation Inspections
More Information
Email
(310) 458-8405

Maintenance and Repairs

After Hours Water and Sewer (Non-Billing)
More Information
Email
(310) 434-2672

Alley Maintenance and Repair
More Information
Report an Issue
Email
(310) 458-8721

Beach Maintenance
More Information
Report an Issue
(310) 458-8974

Custodial Services
More Information
Email
(310) 458-2201 x2277

Facilities Maintenance and Repair
More Information
Report an Issue
Email
(310) 458-8523

Graffiti Removal
More Information
Report an Issue
Email
(310) 458-2331

Lost or Damaged Trash, Recycling, or Organics Container
More Information
Submit a Request
Email
(310) 458-2223

Overflowing Public Litter Containers
Report an Overflowing Container
Email
(310) 458-2223

Pier Maintenance
Report an Issue

Pothole and Street Repair
More Information
Report an Issue
Email
(310) 458-8721

Promenade Maintenance
More Information
Email
(310) 458-2201 x6289

Reporting a Broken Parking Meter
More Information
Report an Issue
Email
(310) 458-8721

Reporting Streetlight Outages and Repairs
Report an Issue
Email
(310) 458-8721

Reporting Damaged Traffic Signs
More Information
Report an Issue
Email
(310) 458-8721

Street Maintenance and Repairs
Report an Issue
Email
(310) 458-8721

Tree Emergencies for Evenings and Weekends
More Information
(310) 458-87491

Tree Pruning, Removals or Planting Inquiries
More Information
Email
(310) 458-8974

Other

Animal Services
(310) 458-8594

Beach and Pier Lost and Found
(310) 458-8216

Bulky Item Pickup Appointments
More Information
Schedule a Pickup
Email
(310) 458-2223

Cemetery Services
More Information
Email
(310) 458-8717

Community Gardens
More Information
Email
(310) 458-2201 x2405

Disposable Food Ware Questions
More Information
Email
(310) 458-2213

Electric Vehicle Chargers
More Information
Email
(310) 458-2213

Emergency Preparedness
More Information
Sign Up For Alerts
Email
(310) 458-2263

Farmers Market
More Information
Email
(310) 458-8906

Illegal Dumping
Report
Email
(310) 458-2223

Household Hazardous Material
More Information
Email
(310) 458-2223

Missed Trash, Recycling, or Organics Collections
Report
Email
(310) 458-2223

Risk Management
More Information
Email
(310) 458-8910

Santa Monica Swim Center
More Information
Email
(310) 458-8700

Storm Drain Pollution Prevention
More Information
Email
(310) 458-8235

Street Sweeping
More Information
Email
(310) 458-2223

Textile Recycling
More Information
Email
(310) 458-2223

Trash, Recycling, or Organics Collections
More Information
Email
(310) 458-2223

Sustainability and Water

Water Conservation Consultation
More Information
Email
(310) 458-8972

Water Neutrality
More Information
Email
(310) 458-8972

Water or Sewer Issues (Non-Billing)
More Information
Report an Issue
Email
(310) 458-8531

Water Quality
More Information
Email
(310) 434-2672

Water Rebates
More Information
Email
(310) 458-8972

Water Waste
More Information
Email
(310) 458-8972

Zero Waste
More Information
Email
(310) 458-2223

Transportation

Big Blue Bus
More Information
Contact Form
(310) 451-5444

Mobility on Demand (MODE)
More Information
Email
(310) 458-6633

Parking Operations
More Information
Email
(310) 458-8295

Traffic Signals
More Information
Report an Issue
Email
(310) 458-8525

Transportation Demand Management (TDM)
More Information
Email
(310) 458-8291

Transportation Engineering
Email
(310) 458-8291

Transportation Planning
More Information
Email
(310) 458-8291

Traffic Signs and Markings
More Information
Report an Issue
Email
(310) 458-8522

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