COVID-19: For the latest local coronavirus information, visit Questions? Call 310-458-8400 or email, 8 a.m. - 8 p.m. daily. Please leave 9-1-1 open for emergency calls to help ensure emergency phone lines are used for life threatening circumstances only.

COVID-19 Business Resources

Businesses are an important part of the fabric of our Santa Monica community and we need your cooperation and partnership to get through this public health emergency.

Please check back often and if you don’t find what you’re looking for, reach out to the COVID-19 hotline at 310-458-8400 or Stay calm, stay informed, and stay healthy. 

What’s New?

  • Introducing the LA County Employer Assistance Grant Fund, to help LA County businesses, including nonprofits and social enterprises, affected by COVID-19. This fund and its application site launches this Thursday, April 9 at 8:00 a.m. Individual businesses may be awarded up to $10,000 based on demonstrated need.
  • Small Business Owner in need of handholding? Sign up for free technical support in applying for federal funds through El Camino College Small Business Development Center.
  • Retain your employees and limit layoff through the state of California’s Work Share Program
  • Apply for SBA’s Paycheck Protection Program and the Economic Injury Disaster Loan.

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Local Guidance Financial Support Tax & Fee Relief For Workers Essential Businesses Restaurants Helpful Links

Santa Monica COVID-19 Local Business Assistance

Commercial Tenant Protection

The City of Santa Monica’s eviction moratorium applies to both residential and commercial tenants and is in effect through April 30, unless extended. This FAQ from Downtown Santa Monica provides guidance on how small businesses can request protection under the moratorium, including a sample form.

Face Coverings for Workers and Patrons

The City's eleventh supplemental order requiresall individuals who work or provide services at “covered” businesses to wear face coverings while performing their work. The order requires employers to either provide or cover the cost of face coverings for employees as well as access to hand washing at least every 30 minutes. Under the order, customers of businesses are also required to wear face coverings to provide additional protection for workers and other visitors to businesses.  

City Bills and Parking Restrictions Waivers 

Late fees have been suspended for City water and/or sewer bills, parking citations, refuse and recycling collection bills, Certified Unified Program Agency (CUPA) charges, Fire Prevention inspection charges, Transient Occupancy Taxes, Utility Users Taxes, and Parking Facility Taxes.

Penalty assessments related to business licenses and business improvement district assessments have been frozen as of March 1, 2020 and suspended thereafter. 

Parking restrictions in green zones have been suspended.

Vehicle towing has been suspended for abandoned vehicles, expired registration and delinquent parking citations. 

Local Marketing Support & Business Opportunities

Essential Services Map

This multilayered interactive map includes critical categories such as food, medical care, and childcare, and lives on our Coronavirus Community Resources webpage.

>> Add yourself to the Essential Services Map today.

Not sure if you’re an “Essential” business? Jump down to our Essential Services section of this page.

Dedicated Landing Page on

You can promote your businesses offerings and promotions on a free dedicated landing page on, which is managed by our partner Santa Monica Travel + Tourism. We are encouraging community organizations to share the landing page and to promote these local business offers on their own digital platforms and channels.

>> Sign up here.

Please make sure to tag @buylocalsm and @seesantamonica if you are promoting your offers on social media so we can share.

Buy Local Santa Monica

Free and open to businesses that are physically based in Santa Monica with a valid City of Santa Monica. Upon joining, your businesses will receive free online and social marketing and promotional assistance, networking opportunities, technical assistance, and more.

>> Sign up here  

Tag @BuyLocalSM for some extra help in sharing/retweeting posts about your business on social media.

Connect with Local Business Improvement Districts

Now more than ever, your local BIDs are an integral source of hyperlocal promotional support.

COVID-19 Goods & Services

Your company or organization may be interested in pivoting to provide essential services or goods during this time.

  • LA Protects ( – City of Los Angeles-led project to work with local manufacturers not already in the protective gear supply chain to produce non-medical masks

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General Business Tips

Follow these tips from Buy Local Santa Monica:

  • Utilize Local Resources to Help Promote & Support. Buy Local and our community partners are here for you.
    • Our Support Local Businesses page offers suggestions for how residents can support the local business community.
  • Review Santa Monica-specific Business Relief Measures
  • Assess whether your business can remain open. Start here. Clarify essential job functions, eliminate redundancies, and cross-train personnel to perform essential functions if key staff members are absent.
  • Revisit your business plan
  • Contact your Insurance Provider and Lender. Call them to determine if your policy includes business disruption insurance coverage.
  • Review your Lease for Rent Abatement Provisions. Most landlords should also have insurance coverage with disruption insurance clauses. Also make sure they are aware of the City of SM's moratorium on COVID-19 related commercial evictions.
  • Create a business continuity plan if you don’t already have one and an infectious disease outbreak plan.
  • Gather corporate documents, both in hardcopy and electronic formats. These might include corporate formation documents, lease and legal agreements, licenses and permits, insurance policies, financial statements, and tax records, among others.

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Financial Support, Loans & Grants

Your business or nonprofit organization may be eligible for grants or loans to tide you over during this time; some of the options that members of the Santa Monica business community are leveraging are listed below.

Additionally, you need to consult your bank to confirm financial services available, including emergency access to capital, small business loans and waivers for late fees.  Many of these programs are issued through SBA-approved local lenders (aka our banks).

Need some hand holding? Contact our local Small Business Development Center at El Camino College SBDC for free advice/support in applying for funding support.



Paycheck Protection Program

  • Paycheck Protection Program – SBA loan that helps businesses keep their workforce employed. SBA will forgive loans if all employees are kept on the payroll for eight weeks and the money is used for payroll, rent, mortgage interest, or utilities.


Up to $10,000

Up to $50,000

  • SBA Express Bridge Loans - Small businesses with pre-existing relationships with an SBA Express Lender can access up to $25,000 in three business days.

Up to $5 million dollars

  • Economic Injury Disaster Loans (EIDL)
    • Administered by the SBA to provide small businesses with working capital loans of up to $2 million to help overcome temporary loss of revenue. Note: You must apply for the EIDL Advance first.
  • California Capital Access Program (CalCAP)
    • CalCAP encourages banks and other financial institutions to make loans to small businesses that have difficulty obtaining financing. CalCAP is a loan loss reserve program that may provide up to 100% coverage on losses resulting from certain loan defaults.
    • Individual borrowers are limited to a maximum of $2.5 million enrolled over a 3-year period. Contact a Participating Lenderto enroll.

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Tax Relief and Deferment Programs

Because of COVID-19, various state and federal tax file and pay deadlines have moved. Your business may also qualify for payment installations, depending on its size or total annual revenue. 


  • Property Taxes 
    • Request partial payments or cancellation penalties. 
    • Extensions are not available.



  • Deadline Extension (Internal Revenue Service) All deadlines to file and pay federal taxes are extended to July 15, 2020, unless further extended.  

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Resources for Employers and Workers

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Business Closures & Event Cancellations

Only essential businesses are permitted to stay open while the County’s Order is in effect. 

Non-essential businesses are allowed to maintain minimum basic operations while they are closed to the public. Basic activities include maintaining inventory, ensure security, perform related tasks, or to allow employees to work remotely from their residences, only if the employees maintain a distance of 6 feet from one another. 

Essential Services Map

To connect residents with Santa Monica businesses that are open and providing essential services, we transformed the Food Pickup and Delivery map into the Santa Monica Essential Business Services Map. This multilayered interactive map lives on Community Resources webpage and includes critical categories such as food, medical care, and child care.

>> Sign Up Here

Essential and Non-Essential Businesses

For a comprehensive listing of which businesses are considered essential and which are non-essential, please refer to the County’s Order (available here) and the County’s Safer at Home Frequently Asked Questions for Businesses (available here).  Below are examples of businesses considered essential and allowed to remain open, and those that are considered non-essential and are closed. 

What Businesses Are Open? 

What Businesses Are Closed

Grocery stores, food banks, convenience stores, wholesale clubs that sell groceries and essentials 

Dine-in restaurants 

Take-out and delivery restaurants 

Bars and nightclubs that don’t serve food 

Farmers markets (some cities have closed their farmers markets, but Santa Monica’s currently remain open) 

Entertainment venues, including bowling alleys, arcades, music venues, etc. 


Gyms and fitness studios 

Healthcare centers and operations, including hospitals, medical clinics, laboratories, dental clinics, physical therapy, chiropractic offices, and mental or behavioral health providers  

Public events and gatherings 

Laundromats, laundry services, dry cleaners 

Convention centers 

Gas stations, auto supply, and auto repair and supplies; and auto, truck, RV, motorcycle, and bicycle repair shops 

Most stores in indoor malls/shopping centers 

Organizations that provide food, shelter, and social services for the disadvantaged  

Non-medical physical health and beauty providers (nail salons, hair salons, spas) 

Hardware and building supply stores, home appliance stores, and pool supply stores supply stores

Indoor or outdoor playgrounds for children 

Office or computer supply stores 

Retail stores that are not listed as one of the business remaining open 

Media services (newspaper, television, radio, magazine, podcast, and the like) 

 Pet grooming businesses 

Banks, credit unions, and financial institutions  

 Art and craft supplies stores 

Post offices, mailing and shipping or delivery services 

 Flea Markets and Swap Meets 

Airlines and taxis 

 Furniture stores 

Legal, accounting, and other professional services if necessary to comply with legally mandated activities   

 Golf Courses, skate parks, and tennis, racquetball, volleyball, and basketball courts 

Residential facilities and shelters for seniors, adults, and children  

 Car wash businesses 

Home-based care for seniors, adults, and children 

 Car dealerships 

Childcare facilities that enable employees to work at essential business/critical infrastructure 

 Florist shops 

Educational institutions to facilitate distance learning 

 Clothing stores  

Businesses that ship or provide logistical support for delivery of groceries, food, goods or services to residents, essential businesses, or healthcare operations.

 Retail stores that are not listed as one of the business remaining open 

Bicycle shops and repair businesses

Auto dealerships and repair shops

Veterinary clinics and all healthcare provided to animals, animal feed stores, pet stores, animal daycare centers, animal boarding facilities, animal shelters, and pet-sitters 

Plumbers, electricians, gardeners/ landscapers, pest control services, property managers, and security personnel 

Internet service providers, cable providers, mobile/cell phone stores and service providers 

Critical essential infrastructure

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Local Guidance by Industry


Per County and State orders, construction is permitted in Santa Monica, but it needs to be done following important public health guidelines for physical distancing and on-site cleanliness. We are reminding active projects in Santa Monica and are asking them to be a responsible neighbor during this public health emergency. 

Physical Distancing

Our COVID-19 Best Practices for Construction Site provides clear guidance on how workers can implement physical distancing, such as: 

  • Limiting the number of people on a jobsite as much as possible 
  • Monitor site access points to enable physical distancing 
  • Requiring workers on break to maintain a space of at least 6 feet apart 
  • Discontinue communal food and water coolers on your worksites 
  • Limit “stacking trades”, if possible 
  • Avoid shuttling employees to the job site; encourage workers to provide their own transportation to the jobsite whenever possible. 
  • Provide shoe sanitation tubs (using non-bleach sanitizer solution) prior to entering and leaving jobsites 

More specific guidance is provided here>>

Environmental Cleaning of Construction Sites

As detailed in our COVID-19 Best Practices for Construction Sites guide, general contractors must take more extensive steps during your routine environmental cleaning of your worksite. This includes: 

  • Using appropriate cleaning agents for all routine cleaning in accordance with OSHA’s Hazard Communication Standard and OSHA’s standards on Bloodborne Pathogens 
  • Routine cleaning (at least daily) of frequently touched surfaces, including project trailers, countertops, handles, doorknobs, gang boxes, and shared tools and equipment.  
  • Avoiding cleaning techniques, such as pressurized air or water prays, that may result in the generation of bioaerosols 

We thank you for complying with these requirements. Failure to comply with these requirements may be subject to City enforcement, including potential stoppage of work. 


Alcohol Sales at Restaurants and Food Retailers

Restaurants and retailers with preexisting alcohol licenses can temporarily sell alcoholic beverages for off-site consumption via delivery and take-out temporarily, under the City's eighth revised executive order following guidance from the State Alcoholic Beverage Control's Notice of Regulatory Relief. This order will be in place through April 30, unless further extended.

Temporary Loading Zones for Pick-Up and Delivery Orders

Restaurants and food retailers can convert up to two (2) parking meters immediately in front of their business into a 10-minute loading zone for pick-up and delivery orders through April 30, unless further extended.

Add your business name, operating hours and put the meter # on the top, then affix to the meter. Replace your signs if they become damaged.

  • Download the sign for your parking meters. 

Telework Guidance

In light of the COVID-19 outbreak, many offices are working from home in order to physically distance ourselves. The new work arrangement can be a challenging disruption to our normal routines. The GoSaMo TMO has compiled helpful resources for creating a successful teleworking program.

Effective Work from Home Policies Webinar

Missed the TMO’s webinar on implementing Work from Home (Telework) policies?

Telework Policies

Looking for resources to build or improve your organization's telework program?

Have more questions about Telework programs and policies? Connect with the TMO for help!

Child Care

Home-based care for children (as well as for adults or seniors) is an essential business that can continue, following guidance from the County of Los Angeles for Early Childhood Education providers.

Are you a child care provider accepting new children of essential workers? Add yourself to the Essential Services Map.

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Stay informed on what’s happening in Santa Monica

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