Foster a Healthy and Safe Community

The City deployed a cloud hosted Records Management System for the Fire department in October 2018. This system enables staff to create and review National Fire Incident Reporting System (NFIRS) reports anytime from anywhere, without having to be at a physical desktop back at a Fire Station office. Fire Inspections are scheduled to go live in a new system in January 2020, increasing the number of inspections that can be performed and processed. A new Pre-Incident Plan is also scheduled to be implemented in Q3 2019 and will be used for response and training events.


Average % decrease of overall time spent completing Incident Reports

This metric measures the reduction of time spent by Fire personnel writing and reviewing Incident Reports.  By reducing time spent on these activities, this provides more available time for Fire resources to provide other services to the community.

Time Period Metric Value
July 2018 - June 2019 74%
July 2019 - December 2020 75%

First responders have access to data and mobile technologies to make informed in-field decisions. The City deployed the Connect mobile app in 2019 to enable better communications and in-field decision making for first-responders interacting with the homeless. Connect integrates disparate data sources from multiple City systems to enable Police, Fire, Human Services, and external case workers to securely and automatically share data to optimize aid the City’s homeless population. The Connect app was initially deployed to the Police Department’s HLP team and a select team of case workers. The second phase of the project will see a larger group of Santa Monica Fire Department and Police patrol staff utilizing Connect.


Number of times Connect application was accessed

Time Period Metric Value
July 2018 - June 2019 2,228
July 2019 - December 2020 2,800