Strategic Plan Timeline

Our vision for building a digitally literate city that works for everyone. 

GoalThemeYear 1Year 2Year 3
Support public safety services through mobile based technologies and data visualization and analysis. Anywhere, Anytime, Secure In Progress
Use IoT and mobile technologies to better coordinate and sequence emergency response service activities. Anywhere, Anytime, Secure In Progress
Leverage IoT and mobile technologies for transit planning, modeling, and mapping of pedestrian/vehicle behavior to improve transit options. Anywhere, Anytime, Secure In Progress
Introduce self-service options to improve 24/7 support availability, and decrease problem resolution time. Customer Experience In Progress
Establish a data sharing and collaboration platform to support the use of data by the Santa Monica Community. Customer Experience In Progress
Develop and implement a data training curriculum to impart data literacy and baseline data knowledge. Data-Driven Governance In Progress
Develop a catalog of data assets that allow staff to make better decisions and services. Data-Driven Governance In Progress
Implement digital signatures for internal and external documents. Digital by Default In Progress
Implement an enterprise learning management system that allows for continuous training and growth development. Learning, Insight, Innovation In Progress
Create a clear, comprehensive "Smart City" definition and strategy that establishes Santa Monica as the leader and innovator in this area. Learning, Insight, Innovation In Progress
Pursue a cloud first strategy for infrastructure to achieve, greater agility, lower cost, and higher resiliency. Anywhere, Anytime, Secure   In Progress
Develop and deploy context-aware mobile applications utilizing cloud computing and Internet of Things (IOT) technologies. Anywhere, Anytime, Secure   In Progress
Create a robust platform to support private/public partnerships focused on technology and innovation. Customer Experience   In Progress
Develop a centralized data repository that enables users to access data for more informed decisions. Data-Driven Governance   In Progress
Create an identity and data management platform that allows users to create one secure and private City profile. Data-Driven Governance    In Progress
Migrate paper-based processes to digital ecosystem that is user-friendly, effective, and efficient. Digital by Default    In Progress
Adopt a “10%” strategy where ISD employees are given protected time for training and growth. Learning, Insight, Innovation    In Progress
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