Outcome: Design for Digital First
Transform analog paper-based processes into digital workflows and delivery to achieve more nimble solutions, greater efficiencies, and increased productivity.
| Goal | Key Performance Indicator | City Outcome Area |
|---|---|---|
| Implement digital signatures for internal and external documents. | City processes use digital signatures for internal and external transactions. | Governance |
| Migrate paper-based processes to digital ecosystem that is user-friendly, effective, and efficient. | The majority of internal and external services are digitized in support of a more nimble and effective organization. | Governance |
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This outcome is part of a the Theme of the Digital by Default theme City of Santa Monica's IT Strategic Plan.