Outcome: Design for Digital First

Transform analog paper-based processes into digital workflows and delivery to achieve more nimble solutions, greater efficiencies, and increased productivity.

GoalKey Performance IndicatorCity Outcome Area
Implement digital signatures for internal and external documents. City processes use digital signatures for internal and external transactions. Governance
Migrate paper-based processes to digital ecosystem that is user-friendly, effective, and efficient. The majority of internal and external services are digitized in support of a more nimble and effective organization. Governance

More Information

This outcome is part of a the Theme of the Digital by Default theme City of Santa Monica's IT Strategic Plan.

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