Outcome: Enhance Service Delivery
Provide an outstanding user experience while striving to increase the speed, quality, and efficacy of services.
|Goal||Key Performance Indicator||City Outcome Area|
|Create an identity and data management platform that allows users to create one secure and private City profile.||The City utilizes a master data strategy that supports a more comprehensive relationship management ecosystem and targeted communication and services.||Governance|
|Develop a centralized data repository that enables users to access data for more informed decisions.||City staff decision making is improved through the analysis and application of data.||Governance|
This outcome is part of a the Data Driven Governance theme City of Santa Monica's IT Strategic Plan. More outcomes from this theme are available: