Technology Strategic Plan Glossary 

Defining terms and concepts referenced within the City of Santa Monica Technology Strategic Plan. 

Glossary of Terms

  • Goals: Are the actions that will contribute to meeting our objectives, to deliver the Outcomes.
  • Key Performance Indicators (KPIs): Describe what we will have accomplished as a result of achieving the Outcome(s).
  • Metrics: Are specific measures of success. A metric is a number or percent used to determine if we are moving towards achieving our overall goal
  • Mission: Answers “Why do we exist?” and “What is our fundamental purpose and primary objective(s)?” Short, clear and powerful.
  • Outcomes: Describe what we are trying to achieve with the Plan, the results of completing the Goals effectively.
  • Strategic Themes: Are the foundational themes to create a unifying vision for the City’s focus around digital technologies over the next 1 – 3 years.
  • Values: Support and inform the vision, shape the culture, and reflect the core beliefs that inspire and guide choices in the way you operate and work with one another.
  • Vision: Defines an organization’s purpose but focuses more on aspirational goals and objectives. What do we hope to achieve? What do we want to be known for?
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