ISD Mission, Vision, and Values

Why we exist, what we hope to achieve, and the core values important to our culture. 

Our Mission, Vision, and Values

ISD Mission 

Leverage technology in support of responsive City services and an exceptional digital experience for the people of Santa Monica.

ISD Vision

Through technology we empower people, connect community, and craft solutions to support a digitally literate city that works for everyone.

ISD Values

  • Accountability: We serve the people and departments of the City and take ownership for the work provided.
  • Teamwork & Inclusion: We work to promote a collaborative, open, and respectful workplace, focused on opportunity and equity.
  • Excellence: We strive to deliver the highest-quality products and services in all endeavors.
  • Innovation: We identify opportunities to leverage the power of technology to improve the City, support new ideas, and change.
  • Integrity: We will conduct business in a way that is honest, transparent, and ethical.
  • Ownership: We take responsibility for our services and tools - when a user has a problem, we make it our problem and own its resolution.
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