GoSaMo Center

The GoSaMo Center offers integrated transportation services for Big Blue Bus and parking operations. Here's a breakdown of GoSaMo Center services by area with counter hours:

 Big Blue Bus

Monday – Thursday, 8:30 a.m. – 4:30 p.m.
Alternate Friday’s, 12 p.m. – 4 p.m.

Pass Sales

• Sell and load TAP cards with Stored Value or period passes for Regular, Youth, and Senior/Disabled/Medicare customers

Customer Service

• Assist customers with travel planning, feedback, and/or inquiries
• Provide public information, including Little Blue Book Transit Guide, System Maps, and other program brochures

Reduced Fares

• Accept and submit applications for the LIFE Program and Reduced-Fare Senior TAP card on behalf of customers
• Redeem free rides or transit pass subsidies available to LIFE (Low Income Fare is Easy) Program participants

Mobility On-Demand Every Day (MODE) Program

• Customer service, including fare pre-payment

Lost and Found

• Inquire and/or claim lost items on Big Blue Bus or MODE wheelchair vans 

Parking Operations

Permits
Monday – Thursday, 8:30 a.m. – 11:30 p.m. | 1 p.m. – 4 p.m.

• Residential Parking Permits
• Beach Parking Permits
• Parking Citation Payments

Validation Sales (offered at SP+ counter)

Monday – Thursday, 8:30 a.m. – 11:30 p.m. | 1 p.m. – 3 p.m.

• Reduced Employee Parking Validations for Downtown and Santa Monica Place Employees
• Reduced Farmer’s Market Parking Validations for Vendors and Employees
• Non-discounted Parking Validations upon request 

Monthly Parking (offered at SP+ counter)

Monday – Thursday, 8:30 a.m. – 11:30 p.m. | 1 p.m. – 3 p.m.

• Create new Monthly Keycard accounts
• Process Monthly Keycard replacements
• Collect and process Promise-To-Pay (PTP) Payments

• PTPs are issued to customers who do not have a form of payment at all, cash or credit, upon exit

• Process Monthly Payments (on an as-needed basis)