Police Community Services

The Neighborhood Resource Officer (NRO) Program is based around the concept of community policing and collective involvement. This partnership between the residents of Santa Monica and their law enforcement agency has proven to be remarkably successful in fighting crime. Neighborhood Resource Officers build relationships with neighborhood residents and merchants through regular face-to-face contact. To increase collaboration and accountability, the Santa Monica Police Department recently added four NROs to the program bringing the total to eight officers. The NROs are assigned to geographic areas within the City and work alongside Crime Prevention Coordinators to address issues affecting their beat. In addition, each of the NROs has chosen an area of expertise related to an issue or special population, such as youth, elders, or traffic safety. 

The ongoing success of this program is attributable to the idea that the officers become intimately acquainted with the people that live and do business within their specific beat. NRO participation in neighborhood watch groups, neighborhood associations, and trade groups is key. Other important functions of our NROs include: 

  • Working directly with members of the community to develop problem-solving solutions and taking responsibility for the outcomes. 
  • Acting as a liaison with patrol officers working in the NRO’s beat to impact crime and quality of life issues, engage in community outreach, host/attend community events, interact with other divisions within the department to address community concerns, and work collaboratively with other City departments. 
  • Apply resources needed to implement effective community-oriented policing techniques. 
  • Maintain a leadership position in an operational area that the officer is responsible for. 

The SMPD is proud to present the Neighborhood Resource Officers and Crime Prevention Coordinators of the Community Affairs Unit. 

Sergeant Erika Aklufi

Beat 1

NROs Carlos Madrid & Steven Hollowell

Crime Prevention Coordinator Suzie Lockwood

Beat 2

NROs Edgar Navarro & Robert Galvan 

Crime Prevention Coordinator Halima Barreto

Beat 3

NROs Danny Melendez & Jessica Medina

Crime Prevention Coordinator Halima Barreto

Beat 4

NROs Peter Lashley & Aaron Alpert

Crime Prevention Coordinator Suzie Lockwood


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