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Big Blue Bus Launches Contactless Payment Pilot on July 12 June 25, 2021 10:01 AM SANTA MONICA, CA – Big Blue Bus (BBB) will transition to contactless only fare payments starting on Monday, July 12 as part of a systemwide pilot program. During the pilot period, cash and tokens will no longer
the benefits of a contactless system. Big Blue Bus transitioned to contactless fare payments on July 12, 2021 as part of a 6-month pilot program designed to move customers more efficiently on its system, and to further protect the health and safety of customers and bus operators. Customers are now
Big Blue Bus Offers Free 30 Day Pass for Customers Who Switch to Contactless Payments May 24, 2021 10:06 AM SANTA MONICA, CA – Big Blue Bus (BBB) is offering a free 30 Day pass for customers who switch to contactless payments on TAP or mobile ticket. As part of a short-term pilot to help us study
structure. Since 2015, BBB has sought to reduce cash boardings across its system and encourage more customers to use contactless fare media (i.e., a TAP card or mobile ticket) in an effort to: Speed up travel time and reduce the time customers spend waiting to board the bus Invest the savings realized
of Transportation Director In February 2021, BBB initiated a contactless fare pilot, to help staff assess the customer and operational impacts of a cashless system. As part of the pilot, BBB discontinued acceptance of cash, paper passes, and tokens on board, and required customers to make contactless fare