City Hall remains closed to the public. Click here for the latest COVID-19 information and click here to connect with a helpful staff member. 

Business Reopening

The timeline for reopening Santa Monica businesses will align with Los Angeles County and the State of California. Where the two conflict, the City will follow whichever guidance is stricter.  Every business must comply with public health reopening guidelines, which include physical distancing and infection control practices.

Reopening Protocols

Every business must follow LA County’s public health reopening protocols for their sector. Find yours at and

Business Occupancy Guidelines

The County of Los Angeles Department of Public Health has approved specific businesses to re-open in accordance with the Health Officer Orders. To assist local businesses with re-opening, the City of Santa Monica will be issuing local guidance for businesses who are required to re-open at a limited capacity. The local guidance will be aligned with the County of Los Angeles Department of Public Health and will specifically apply to retail establishments, restaurants, and gyms.  

Business Reduced Capacity Guidance

Business Occupancy Sign

Sample Sign

>> The Santa Monica Cares Toolkit includes decals and signage for you to use as part of implementing your social distancing protocol.

Santa Monica Shines COVID-19 Assurance Program/Santa Mónica Brilla COVID-19 Programa de Garantía

The Santa Monica Shines COVID-19 Assurance Program is a new platform geared to help our business community understand and meet COVID-19 safety requirements. The FREE online program is designed to support businesses safely reopen and operate during this health emergency. This achievement includes a window cling to proudly display to our community!

El Santa Mónica Brilla COVID-19 Programa de Garantía, una nueva plataforma orientado a ayudar a nuesta comunidad de negocios comprender y cumplir con los requisitos de seguridad de COVID-19. El programa GRATUITO en línea está diseñado para apoyar a los negocios a reabrir de forma segura y operar durante este emergencia de salud. Este logre incluye una etiqueta para la ventana para mostrar con orgullo a nuestra comunidad!

Start the COVID-19 Assurance Program

Plastic Bag Ban Resumes

The City’s plastic bag ban resumeD on July 1, 2020. This means customers can resume bringing reusable bags when making essential trips. >>Learn more.

Curbside Pickup Signage

Good through December 31, 2020.

Neighboring businesses may share a meter.  If they share the Curbside Pickup meter, they will need to include both business names and overall hours of operation.  Outside of the posted hours, the parking meter will revert to paid, public parking for the public and Parking Enforcement and can be enforced by PD.  The parking meter must be in front of or near their business.  Businesses may ONLY designate parking meter for Curbside Pickup/Delivery Zone.  They are not permitted to use red zones, delivery zones or ADA parking, alleys, etc.  If they have questions or need guidance on a suitable location, they may call Economic Development at (310) 458-8906 or email

Download Here

Review Guidelines for Curbside Pickup

Santa Monica Cares Reopening Toolkit

Created in collaboration with City partners. Includes: Signage for curbside pickup and health rules; floor decals, graphics for email, web, and social media.

>>Download from Google Drive

>>Review the Santa Monica Cares Program Overview and Guidelines. Includes copy you can use.

County of Los Angeles. COVID-19 public health signage

LA County has helpful COVID-19 related signage and flyers translated into many languages on a wide range of topics, including handwashing, wearing cloth face coverings, and physical distancing. Find the files at

>>Download "Notice to Customers" (English)

>>Download "Notice to Customers" (Spanish)

Stay informed about Santa Monica's Economic Recovery

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