ISD's Mission, Vision, and Values

Mission: Leverage technology in support of responsive City services and an exceptional digital experience for the people of Santa Monica.

Vision: Through technology we empower people, connect community, and craft solutions to support a digitally literate city that works for everyone.

• Accountability: We serve the people and departments of the City and take ownership for the work provided.
• Teamwork & Inclusion: We work to promote a collaborative, open, and respectful workplace, focused on opportunity and equity.
• Excellence: We strive to deliver the highest-quality products and services in all endeavors.
• Innovation: We identify opportunities to leverage the power of technology to improve the City, support new ideas, and change.
• Integrity: We will conduct business in a way that is honest, transparent, and ethical.
• Ownership: We take responsibility for our services and tools - when a user has a problem, we make it our problem and own its resolution.