Emergency Services & Preparedness
Emergency Services & Preparedness administers the implementation of extensive disaster planning, training and proactive community-based preparedness programs to ensure that the City of Santa Monica is a disaster resilient community. Emergency Services & Preparedness also oversees the operation of the City's Emergency Operation Center (EOC). The EOC provides a central command center for all City Departments and external response stakeholders to work collaboratively to manage, plan, prevent, and recover from all planned and unplanned events and emergencies within the City of Santa Monica.
Public Safety Communications (PSC)
Public Safety Communications is responsible for providing joint communications services to the Police and Fire Departments, including answering 911 and non-emergency telephone calls, dispatching public safety resources, and providing emergency medical dispatch services and 911 education to the public. PSC leadership continually strives to improve recruitment, training, cross-training and retention of the PSC dispatchers. This will provide for a more experienced and educated work force.